The FAQ's
When should Save the Dates and Invitations be sent out?
Save the Dates: 4-6 months
Invitations: 6-8 weeks or 8-10 weeks for destination weddings
How long does the ordering process take? When can I expect my invitations?
Typically the ordering process takes between 3-6 weeks. From the time your final proof is approved, you can expected to receive your invitation in 2-3 weeks.
I need invitations rushed. Is this possible?
Rush orders can be received as early as 4 days from initial order date excluding custom designs. A rush fee of 30% of order will be added.
Can I get inner envelopes?
Because inner envelopes featured in primarily formal invitation, they are not necessary with our fresh and modern designs. However if you would like to purchase inner envelopes, include this information in your order and we can add them to your total.
What are the dimensions of your products?
Invitations, Menus, Table Number, Programs (folded): 5X7
Monarch Collection Invitations: 5 1/2 X 5 1/2
Save the Dates, RSVPs, Thank Yous: 4 1/8 X 5 1/2
Square Programs: 5X5
Info Cards, Escort Cards: 3 1/2 X 2
May I change the wording of the text?
Yes. You can have the text say whatever you want. Send us the text exactly as you would like it to appear. Please keep it in similar length to the text in the invitation to avoid any custom detailing for the design.
May I change the font?
We carefully choose each font to fit each design. If the actual font is not part of the design we will gladly customize with your chosen font. There will be a $10 charge per font revision following the initial change.
May I use a different color than those listed?
Yes. Send us the RGB or CMYK number or Pantone color. If you don’t have a specific color in mind, we can send 3 different PDFs of varying shades to help identify your color. Any further rounds of color changes can be done for $10 per round. Color may vary slightly from your computer screen.
Will you proofread my text?
No. We do make sure all spacing and forms is correct but are not responsible for misspellings or typos. We will send a PDF file for you to proof to ensure everything is exactly how you want it to and will not print without your final approval.
Can I get matching material for other products?
Yes. We are glad to continue your theme with additional paper items. Let us know what over products you would like and quantity and we can get a price quote and begin designing to accommodate your needs.
How do you accept payment?
We accept check and credit card. To pay with credit card, you will receive a Paypal invoice with payment instructions.
How does payment work for custom designs?
We charge an hourly design fee of $50 an hour. Based on that price, custom designs typically start at $200.
What is your refund and exchange policy?
Refunds will be given until the printing process begins, however a 15% kill fee will be held to cover work already done. For custom work, designs fees for hours already worked will not be returned.
How are you able to price your products below your competitors?
My job as an event planner is to find what my brides want within their budget. That means the same goes for finding them affordable invitations. We shopped extensively to find the best quality vendors to partner and pass those saving on to clients.
Shipping
$16 for all orders.